FAQ
What is Lunar?
Lunar is our attempt to share the stories of us as third culture kids to the rest of the world, starting with delicious and authentic hard seltzers. We took our unique blend of experiences, from childhood summers in Asia, parents cutting fruit while we study, to being embarrassed because we're unable to seamlessly communicate with our grandparents, and crafted them into beverages.
From the sweet and tropical lychees of summertime, the yuzu citron tea that mom made in the winter, to the unique umami of canh chua, our flavors should be familiar, nostalgic, and delicious.
What makes Lunar different?
Unlike other seltzers and beers, we use only real fruit juice and premium ingredients sourced from Asia. We don't use any "natural flavors" or artificially made chemicals or sweeteners - only 100% mom-approved ingredients.
Our products are gluten free, vegan, non-GMO and made in the USA.
Can I request a flavor?
Definitely - tag us on Instagram in a story and we'll add it to our whiteboard where we're tracking votes 📊
How do you make your hard seltzer?
We personally develop each recipe ourselves - we don't outsource this formulation like other beverage brands do. It's hard work (we're at 426 unique recipes and counting), but it was important to us to do justice and properly represent each flavor.
Our drinks are made without hops, and use alcohol that's fermented from corn sugar so it's naturally gluten-free. We use a unique two-step filtration process to ensure the crispest and freshest flavor, and we manually oversee each batch! Some say it's a labor of love - we say it's the least we can do.
Where do your ingredients come from?
We carefully select every single ingredient that goes into our seltzers. We primarily source ingredients directly from Asia - our yuzu is from a family owned farm in Japan, our lychee is from Thailand, and our maesil is from South Korea.
When will my order be delivered?
Orders ship within 2 business days after they're placed. For most states, orders will arrive in 3-7 business days from when they're shipped. Please note that due to ongoing COVID-19 disruptions, some orders may take longer to arrive.
Do I need to be home to receive my order?
Yes! You must be present to sign for it with a valid ID showing that you're 21+. Unfortunately, we won't be able to leave it on your doorstep.
What's your return/refund policy?
All orders are processed and fulfilled by a licensed beer retailer. This means the retailer decides whether to accept a return / issue a refund. Generally, refunds will only be issued for severe damage to the product. We're happy to work with the retailer to discuss any issues you may have; please contact us with any questions at hi@drinklunar.com.
How can I contact you?
general: hi@drinklunar.com
press: press@drinklunar.com
sales: sales@drinklunar.com
careers: careers@drinklunar.com
partnerships: partnerships@drinklunar.com
